Getting Help
We have several convenient ways to get help.
- Drop by the library between the hours of 8am - 5pm, Monday through Friday and ask for a librarian at our service desk.
- Use our Ask Us service.
- Send an email to library@mst.edu.
- Call us at (573) 341-4008.
- Make an appointment with you subject librarian by clicking the button on the right.
How Interlibrary Loan Works
When we receive your request, we:
- Review the request to ensure we have adequate information
- Verify the item is not available in our Library.
- Verify the item is not available from any MERLIN/MOBIUS libraries
- Search libraries and other possible sources for the item
- Request the item. The request goes to a series of libraries until one confirms that they can supply it. Each library has up to four business days to make this determination
- Examine and check in the item
- Notify patron the item is ready for pick-up or mail the item
Shipping time varies. Article and book chapters usually take from two to ten days. Books and theses typically take longer, five to 14 days. Since this is a cooperative process between libraries, we cannot guarantee delivery times.